Sally Health:Re-Imagining the Hospital Experience

Nakamura Sally Health can help health systems increase access to care, improve the customer experience, and improve financial performance. Here are some proofs-of-concept we have built for clients for several different use cases.

Simple COVID-19 Test Scheduling for Underserved Communities

How can we help?

The testmecovid service uses innovative technologies to help patients safely schedule coronavirus testing directly with hospitals and clinics. Patients can arrive at a specific appointment time based on their coronavirus test priority, instead of waiting in a crowded line or waiting room. The service currently supports English and Spanish, and even works without internet.

Built in cooperation with Prime Healthcare for an Epic EHR environment.


Improve Access to Care for Underserved Patients

How can we help?

Lack of access to internet, long wait times, and complex public transit schedules make it hard for many patients to get the preventative care they need to live well. This SMS-driven appointment booking system, integrated with live LA Metro timetables, can help patients spend less time waiting in urgent care and reduce no-show rates.

Built for the Cerner EHR environment at Dignity Health.


Increase Operational Efficiency in the ED

How can we help?

Improve the efficiency of triage operations and reduce staffing burden in the emergency department with a virtual agent system designed for Spanish-speaking patients.

Built in collaboration with HCA Healthcare for an Epic EHR Environment.

Coming Soon

Boost Value-Based Payments and Patient Loyalty

How can we help?

Digital patient engagement is imperative to hospitals' ability to win, serve, and retain their customers. Take your SMS-based patient outreach campaigns to the next level by converting ad engagements into billable appointments booked with a digital experience that's closer to your patients, and more seamless than ever before.

Built for the Epic EHR environment at Kaiser Permanente.

Coming Soon
How can we help?
Nakamura delivers high-impact technology projects that help our clients thrive in a world of constant change.